How can I know if I'm registered?
Enter your information again on the first screen of registrations (name, date of birth, sex, email) and press OK. The system will indicate if you are already registered and it will give the folio number and number of competitor to the print and package pick up your competitor on the day of registration. It is essential that you carry identification to pick up your package competitor.
If the system tells you that your registration is in process and your confirmation will arrive within 24 hours we will be patient and wait to give you an answer. In some cases the answer may be slow to arrive more than 24 hours.
I received my confirmation email but do not appear on the entry list.
To receive your confirmation email is an absolute indication that you have been registered. In entry list only shows the people who enrolled in asdeporte.com. Any person who is enrolled in another point of sale will not appear on that list.
Important considerations
- Sign up with time for events to ensure a place.
- Enter your email address correctly. The registration system is automated and if you put an incorrect email address you will not receive your confirmation email.
- Enter your information correctly. Check that all the information you provide is correct. If the data you provide is incorrect, you will not have access to other services offered asdeporte.com and registration process can be affected.
The system says my credit card is not accepted
Asdeporte.com is just a bridge between the cardholder and the bank. When the credit card is not accepted is the responsibility of the bank. Asdeporte.com not accept and / or credit card declines.
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